How do I place an order?
Simply browse our products, select your favorite, and click “Add to Cart.” Follow the checkout steps to complete your purchase.
Can I customize my order?
Yes! Many of our products offer personalization options. Look for the “Personalize” button on the product page.
Do you offer bulk or corporate orders?
Absolutely. Contact us directly for special pricing and tailored packages.
Where do you ship?
We currently ship nationwide and offer international shipping to select countries.
How long does delivery take?
Standard delivery takes 3–7 business days.
Can I track my order?
Yes, once your order ships, you’ll receive a tracking link via email.
Right now, we allow GCash and COD for the soft launch. Other payment methods will be available very soon.
Is my payment information safe?
Definitely! We use encrypted payment gateways to protect your data.
Can I upload my own photos?
Yes! You can upload images directly during personalization. We recommend high-resolution files for best results.
Will I see a preview before ordering?
Yes, we value your trust in our products. You’ll get a live preview of your design before checkout.
How can I reach customer service?
You can email us at [support@eunoiamemoire.com] or use the live chat feature on our website.
What are your support hours?
Our team is available Monday–Friday, 9 AM–6 PM (local